Separate bugs from requests
Classify reports and questions, then route them with the source conversation attached.
Agents for your developer community.
Sift agents find questions and feedback across your connected communities, prepare replies, and help your team see what developers need.
SYour workspaceExample workspace
Inbox All conversations
Bug report
I'm getting a 500 error when I create a new project.
Draft for review Product question
Can I use the API to export this data?
Reply ready Feature request
It would help to filter these results by team.
Tagged · FeedbackAgent activity Example
Customer message
“I'm getting a 500 error when I create a new project.”
Classified and routed
Contact reason · Bug report
Team · Engineering
Suggested reply For review
Thanks for reporting this. Could you share the request ID privately so our team can investigate?
An example of Sift agents at work.
Agents work across your conversations.
Bug reports, product questions, and feature requests.
Answer with your docs
Use your knowledge base and reply guidance to prepare drafts for technical questions.
Follow product feedback
Ask SiftGPT which requests are recurring and open the conversations behind its answer.
Brief the team
Schedule an agent to report on community questions, bugs, and feedback your team follows.
Ask your agents. See the source.
Use SiftGPT to investigate feedback, build custom dashboards, and schedule briefings. Open the conversations behind an answer.
Explore customer insights ↗SSiftGPTExample
What are developers talking about in these conversations?
SiftGPT
A developer reports a 500 error, another asks about API exports, and a third requests a team filter.
Illustrative answer from example conversationsCustom dashboardDeveloper community
Track conversations by topic
Bug reportProduct questionFeature request
Your agents. Your rules.
Route bug reports to engineering with the original conversation. Your team can review the draft before it is sent.
Put your social agents to work.
See Sift with your team’s conversations in mind.
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