Agents triage every mention, reply, and DM on X.

Connect one or more X accounts and Sift brings mentions, replies, quote posts, keyword matches, and DMs into one inbox. Sift’s agents route each one, and your team replies, quotes, or sends a DM from the same place.

Book a demo Read the setup guide

WWanderlyExample workspace

@maya.travels

Booked a trip for Friday and still no confirmation email. Can someone check?

Pulled in from Xnow
Triage agent tagged Booking issue2s
Reply drafted4s

Drafts wait for your team. Bots and workflows answer on their own only where you turn them on.

What Sift handles on X

Comes into Sift

Mentions of your handle
Replies and quote postsThreaded back to the original post
Direct messagesThreaded as conversations
Keyword and hashtag matchesSet up by the Sift team

Goes back out

Reply to a post
Quote a post
Send a DM
Publish a new post
Image and video attachments
Delete a post sent from Sift

What agents do with it

Triage and route

Workflows act on sentiment, language, keyword match, and source account, and send each post to the right team.

Filter by why it matched

Every post is tagged as a mention, reply, quote, keyword, or hashtag match, so you can route on the match type.

Auto-reply bots

Your team sets up bots for common questions or off-hours acknowledgements.

Many handles, one inbox

Each connected handle is tracked on its own, and everything lands in one inbox you can filter by account.

Set it up

Open Settings, then Integrations, then X / Twitter.
Sign in with the X account you want to monitor. You need admin access to the handle.
Choose what to track. Mentions are on by default, and DMs have their own toggle.
Send your keyword and hashtag list to your Sift contact.
Connect more accounts the same way.