Agents keep up with every comment on your TikTok videos.
Connect a TikTok Business account and Sift brings comments, full reply threads, and mentions into the inbox. Sift’s agents route each comment, and your team replies from one place.
WWanderlyExample workspace
@maya.travels
Booked a trip for Friday and still no confirmation email. Can someone check?
- Pulled in from TikToknow
- Triage agent tagged Booking issue2s
- Reply drafted4s
Drafts wait for your team. Bots and workflows answer on their own only where you turn them on.
What Sift handles on TikTok
Comes into Sift
- Comments on your videos
- Replies to commentsThe full thread
- Mentions of your handle
Goes back out
- Reply to comments on connected videos
What agents do with it
01
Triage and route
Workflows act on sentiment, keyword, author, and video, and send each comment to the right team.
02
Auto-reply bots
Your team sets up bots for common questions.
03
Context on every comment
Each comment carries the author, the video, the time, and its like count for filtering and routing.
Set it up
- Open Settings, then Integrations, then TikTok.
- Sign in through TikTok for Business with admin access to the account.
- Pick the accounts Sift should watch.
- Assign each account to a queue if you want routing.
Works alongside
All 28 integrations →Put agents on TikTok.
We will connect your TikTok account and show the agents working on real conversations.