Automate the noise. Orchestrate the rest. Sift AI handles detecting what matters, context-aware routing, and drafting — giving your team the clarity and control to take action on what matters across X, Instagram, and Facebook.
Connect every social channel, community thread, and customer touchpoint into a single intelligent operational command center.
Sift AI agents automatically filter noise, elevate customer problems, and drive resolutions wherever your users are.
Every relevant DM, mention, keyword and thread in one platform. Never miss a signal.
Route important content to the teams and people who know how to resolve them best with AI powered tagging. Instantly routed without human triage. Share social content with teams that matter.
Context-aware agents understand slang, sarcasm, images, and memes. Not just keywords.
Track noise-filtered %, auto-closure rate, and proactive saves.
Sift AI agents automatically filter noise, elevate customer problems, and drive resolutions wherever your users are.
Dozens of channels. DMs, mentions, and community threads synced in real-time.
AI agents strip out noise, identify intent, and elevate high-priority customer needs.
Automatically route, draft replies, or close tickets. A complete resolution engine.
Topical authority on social care, community operations, and AI strategy.
Stop manual triage on the world's largest professional network. Learn how Sift AI uses intent detection to separate B2B spam from the critical signals that impact your brand reputation.
Your Instagram team launches a new product drop at 9 a.m. By 9:07, the comment section is already split into four different queues disguised as one feed. Some people want the link. Some are asking whether it ships internationally. A few are posting obvious scams. One customer is complaining about a duplicate charge from last week under the launch post because that’s where they know the brand will answer fastest. Another commenter is joking in slang that a keyword bot will completely misread.
Your campaign calendar is full. A product launch is approaching, customer sentiment is shifting on social, executives want coverage, and support teams are already seeing edge-case complaints before the first press hit lands. That’s normal now. A public relations campaign no longer lives in a press release, a media list, and a post-launch report. Large brands run PR in a live environment. News coverage, creator commentary, Reddit threads, customer replies, internal stakeholders, and legal r
