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The AI OS
for Social & Community.

Automate the noise. Orchestrate the rest. Sift AI handles detecting what matters, context-aware routing, and drafting - giving your team the clarity and control to take action on what matters.

UNIFIED CONTROL

One Platform.
Every Resolution.

Connect every social channel, community thread, and customer touchpoint into a single intelligent operational command center.

SIFT AI // UNIFIED INBOX // ONLINE

Active Channels

X / Twitter
Instagram
WhatsApp
Telegram
Discord
Facebook
Community Forums
And many more...
AI & Humans
Command Center
Urgent Customer Issue
Urgent • @Support Tag
Approve Draft
Feature Request
Suggestion • Product
Shared with Product
Days
To Implement
500+
Hours Saved Weekly
80%+
Auto Closure
Enterprise
Role-Based Controls
AI Agents
Context-Aware
Compliance
SOC 2 & ISO Ready
Intelligence
Powerful Analytics
Forums
And many more...
THE SOLUTION

Goodbye, Chaos.
Hello, Clarity.

Sift AI agents automatically filter noise, elevate customer problems, and drive resolutions wherever your users are.

Unified Social Inbox

Every relevant DM, mention, keyword and thread in one platform. Never miss a signal.

Auto-Routing & Escalation

Route important content to the teams and people who know how to resolve them best with AI powered tagging. Instantly routed without human triage. Share social content with teams that matter.

billing? → FINANCE
outage? → ENGINEERING
pr risk? → COMMS

Multilingual & Multimodal

Context-aware agents understand slang, sarcasm, images, and memes. Not just keywords.

"This update is 🔥 lol"
SENTIMENT: POSITIVE
83.5%
AUTO-RESOLUTION RATE

Actionable Analytics

Track noise-filtered %, auto-closure rate, and proactive saves.

PROCESS

Operate at
Social Speed.

Sift AI agents automatically filter noise, elevate customer problems, and drive resolutions wherever your users are.

01. INGESTION

Millions of Posts

Dozens of channels. DMs, mentions, and community threads synced in real-time.

02. SIFT CORE

Filter & Prioritize

AI agents strip out noise, identify intent, and elevate high-priority customer needs.

03. RESOLUTION

Closed-Loop Action

Automatically route, draft replies, or close tickets. A complete resolution engine.

FAQS

Why Sift leads
in modern AI-first social ops.

Beyond Keywords
Most tools rely on keyword lists. Sift's context-aware AI agents understand intent, urgency, and product area so teams act on signal, not volume.
Enterprise Ready
SOC 2 and ISO Compliant.Role-based controls, seamless CRM/Data sync, and specialized AI agents configurable for your brand voice.
Built for Speed
Keyboard-first UI, AI draft responses, AI tagging, smart queue logic, and comprehensive audits.