Sift AI
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Listening

Hear the posts that never tag you. Get an alert when they spike.

Sift finds posts about your brand on X, Threads, Instagram, TikTok, and YouTube, keeps what matters, and alerts you when volume jumps.

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Listening · WanderlyWanderly · example
“wanderly lost my booking again”TikTok · spoken · 48k views Kept
#wanderly trip recapInstagram Kept
wanderly (a band)X · skipped: music Skipped
“wanderly outage” 3x in 40 minAlert sent to Slack Alert

Outage posts tripled in 40 minutes, including 3 big accounts.

PlatformsX, Threads, Instagram, TikTok, YouTube
Feed historyUp to 365 days
Spike alertsWithin the hour
CollectsLast 90 days

What it does

Five platforms

X, Threads, Instagram, TikTok, and YouTube.

Video

Speech and on-screen text, not just captions.

Plain rules

Keep and skip, with a reason for each.

Alerts

Slack alerts and spike alerts.

Send to inbox

One click. Nothing is deleted.

Charts

In Analytics, or ask SiftGPT.

Follow any topic

Your brand, products, campaigns, or competitors. Sift finds the posts, even when you’re not tagged.

  • Keywords per platform
  • Keep and skip rules
  • Alerts in Slack
Listener · WanderlyExample
wanderly, #wanderlytrips5 platforms Find
Mentions the app or a tripKeep Keep
stocks, giveaway, bandSkip Skip
Negative, or 3x usual volumeAlert #social-care Alert

Hears videos too

On TikTok and YouTube, Sift catches what people say and show on screen, not just captions.

  • Speech and on-screen text
  • A one-line summary of each video
Listen · videosExample
“the hotel had no record of my booking”TikTok · said at 0:14 Kept
Packing with my wanderly listYouTube · on screen Kept
wanderly by the lake (song)TikTok · music Skipped

Creator says a hotel lost their Wanderly booking.

Every skip has a reason

Skipped posts are archived with the rule that skipped them. Bring any back in one click.

  • Plain rules, no query language
  • Nothing is deleted
Archived postExample
“win a free wanderly trip!! follow + repost”X · @deals4u Archived
Matched the skip rule “giveaway”Reason Rule
Send to inboxYour team takes it from here 1 click

See the trend

Charts for volume, platforms, and sentiment. Or ask SiftGPT.

  • Keep rate per Listener
  • Export to CSV
Analytics · 30 daysExample
14,820 posts found5 platforms +18%
2,104 kept14% keep rate Kept
22% negativeRefunds, check-in -4 pts

Where agents act, and where you decide.

Agents find and sort. You decide what to answer.

  1. Agent
    Find

    Searches five platforms, video included.

  2. Agent
    Sort

    Keeps the real posts, archives the rest.

  3. Agent
    Alert

    Pings Slack on spikes.

  4. Person
    Act

    Replies, or shares the trend.

Works across your channels

All integrations →
XThreadsInstagramTikTokYouTube

Questions

Which platforms?

X, Threads, Instagram hashtags, TikTok, and YouTube.

What happens to skipped posts?

They’re archived with a reason. Send any to the inbox in one click.

Who sets it up?

We set up Listeners with you. Managers view, send to inbox, and export.

How far back?

Sift collects posts from the last 90 days and keeps them for up to a year.

More of the platform

AI triageScore, summarize, tag, and filter every message.AI repliesDrafts in your voice, grounded in your knowledge.Knowledge baseThe facts your agents answer from.SiftGPTAsk your data, get answers with sources.InboxEvery channel in one keyboard-first inbox.WorkflowsRules and goals that route work for you.AnalyticsTopics, sentiment, SLAs, and custom dashboards.PeopleAdvocates, detractors, and who’s going quiet.ModerationSpam, policy, and blocked users.Quality & CSATQA agents, reviews, and customer scores.Security & adminRoles, audit log, and agent access controls.

Find the posts that never tag you.

We’ll set up a Listener for your brand and show what it finds.

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