Agents route App Store reviews and help you reply faster.
Connect your apps through App Store Connect and Sift brings reviews from every territory into one inbox. Use rating, territory, and version to organize feedback, and post developer replies from Sift.
WWanderlyExample workspace
★★☆☆☆ · Priya
App crashes every time I open the map on iOS 18.
- Pulled in from App Storenow
- Triage agent tagged Bug report2s
- Escalated to Product4s
Drafts wait for your team. Bots and workflows answer on their own only where you turn them on.
What Sift handles on App Store
Comes into Sift
- Reviews and ratingsTitle, body, and reviewer name
- Every territory
- App version
Goes back out
- Post a developer reply
- Edit a reply you posted
- Delete a reply
What agents do with it
01
Route by territory and version
Send iOS reviews to one team and localization reviews to another.
02
Catch rating drops
Workflows act on rating drops, keywords, and territory.
03
Auto-reply bots
Your team sets up bots for common questions or off-hours acknowledgements.
Set it up
- Open Settings, then Integrations, then App Store.
- Upload an App Store Connect API key with Customer Support access or higher.
- Pick the apps Sift should monitor.
- Choose how far back to pull history.
- Assign each app to a queue if you want routing.
Works alongside
All 28 integrations →Put agents on App Store.
We will connect your App Store account and show the agents working on real conversations.