Sift AI
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Sift’s agents,
in the AI you use.

Sift comes with agents that triage, reply, and research. Connect Claude, ChatGPT, Codex, or your own agent to the same conversations and actions.

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Your AI assistant
Sift connected

What are customers saying about refunds this week? Draft a reply to the most urgent one.

Sift · searched 1,284 conversations Sift · ranked topics by volume and sentiment Sift · prepared a reply

Refund delays are up 38% since Monday. Most posts mention waiting more than a week. The most urgent is Tess Ibarra on Facebook, who has asked twice.

Reply to Tess Ibarra · Facebook Needs your confirmation

Sorry for the wait, Tess. Send us your order number in a DM and we’ll check the status of your refund today.

Uses your brand voiceConfirm in Sift

Example conversation

Works with

Start with the agents
built into Sift.

Every Sift workspace comes with agents that work your social inbox. Give them goals and guidance, then choose what they can do on their own.

Classify

Label every conversation and customer for you, so you can filter and report on it.

Respond

Draft replies from your knowledge base and brand voice. Send automatically only where you allow it.

Investigate

Find patterns, compare trends, and build dashboards with SiftGPT.

Report

Schedule agents to prepare a daily briefing or a weekly report.

Give your agents a question.

SiftGPT researches and builds with your team. Other agents label conversations for you, work toward goals you set, and prepare scheduled reports.

Search conversations

Find the messages and reviews behind a question.

“Show me customers waiting on a refund.”

Analyze trends

Compare trends and follow an answer to its source conversations.

“What changed in booking conversations this week?”

Build dashboards

Turn a question into an editable dashboard with charts.

“Build a dashboard for our booking experience.”

Use your knowledge

Find answers in your team's product information and policies.

“What is our refund policy?”

Prepare briefings

Schedule an agent to report on the topics your team follows.

“Send me a morning briefing on booking issues.”

Look up creators

Get current public profile details for a creator.

“Show me this creator’s profile.”

Work with tables

Create and edit tables on a workspace page.

“Add these findings to my table.”

Fill agent fields

Save an answer on each conversation or customer.

“What is the reason for this conversation?”

Research the web

Find current public information alongside your analysis.

“What has changed in travel this month?”

Then use them from your own AI.

Connect Claude, ChatGPT, or Codex to Sift and ask about your customers right where you already work. It sees what you can see, and nothing more.

Ask about conversations, topics, and trends
Prepare replies a person confirms in Sift
Update saved searches and dashboards
How the connection works
Connect in three steps
  1. 01Open your AI tool’s connector settings
  2. 02Paste https://mcp.getsift.ai/mcp
  3. 03Sign in with your Sift account

Connect the AI you already use.

One link works in chat assistants, coding tools, and your own agents. Sign in as yourself, or use an API key for jobs that run on a schedule.

See setup for each client
Claude Ask about customers and draft replies.
ChatGPT Ask about customers with live data.
Codex Look up customer feedback while you build.
Cursor See what customers said about a bug.
Gemini CLI Ask about customers from the terminal.
Your own agent Any AI tool that can connect to outside apps.

Your permissions still apply.

Admins choose who can use agents and who can send through them, per role and per person.

Visit the Trust Center

A person sends the reply.

Your AI can draft a reply, but someone on your team confirms it before it goes out.

Every call is recorded.

Everything an AI reads or changes is logged, so your team can check it.

For developers
and their agents.

Everything an agent needs to work with Sift, in plain text it can read.

Agent guide How an agent should work with Sift, with copyable instructions.Connect a client OAuth and API key setup, organizations, and access controls.MCP reference Every tool, field, and data contract.llms.txt An index of this site and the docs, with a markdown version of every page.

Questions about agents?

Which AI tools work with Sift?

Claude, ChatGPT, Codex, Cursor, Gemini CLI, and most other AI tools that can connect to outside apps. Some need a paid plan. Your own agents can connect the same way.

What is the difference between Sift's agents and my own AI?

Sift's agents run inside Sift and work your inbox, replies, and reports on their own. Your AI assistant connects to the same data and actions when you ask it to, from the tool you already use.

Can an assistant send a reply without a person?

No. Your AI can draft a reply, but a person confirms it in Sift before it goes out. Only Sift's own agents can send on their own, and only where you turn that on.

How does my team control access?

Admins choose who can connect an AI and who can send through it. Your AI sees only what you can see, and everything it does is logged.

Can one connection work across several organizations?

Yes. Pick All organizations when you sign in, then tell your AI which one you mean. Your access is checked in each one.

How do I connect?

Paste https://mcp.getsift.ai/mcp into your AI tool's connector settings and sign in with your Sift account. The setup guide has steps for each tool.

Put your social agents to work.

See how Sift’s agents can handle conversations, find what matters, and bring your team in when needed.

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