Agents follow replies, mentions, and quotes on Threads.
Connect a Threads account through the same Meta connection as Instagram. Sift brings replies, mentions, quote posts, and keyword matches into the inbox, and your team replies from there.
WWanderlyExample workspace
@maya.travels
Booked a trip for Friday and still no confirmation email. Can someone check?
- Pulled in from Threadsnow
- Triage agent tagged Booking issue2s
- Reply drafted4s
Drafts wait for your team. Bots and workflows answer on their own only where you turn them on.
What Sift handles on Threads
Comes into Sift
- Replies on your posts
- Mentions of your account
- Quotes of your posts
- Keyword matches across Threads
Goes back out
- Reply to a post
- Delete a post sent from Sift
What agents do with it
01
Triage and route
Workflows act on keyword, language, author, and account, and send each post to the right team.
02
Filter by why it matched
Every post is tagged as a reply, mention, quote, or keyword match.
03
Auto-reply bots
Your team sets up bots for common questions or off-hours acknowledgements.
Set it up
- Open Settings, then Integrations, then Facebook.
- Scroll to Threads accounts.
- Sign in with the Meta Business account that owns the Instagram account tied to your Threads handle.
Works alongside
All 28 integrations →Put agents on Threads.
We will connect your Threads account and show the agents working on real conversations.