https://www.getsift.ai/changelog/ Public product updates for Sift AI social care, community operations, AI-assisted support, and analytics. en-us Thu, 29 Oct 2026 12:00:00 GMT https://www.getsift.ai/changelog/2026-10-29-put-an-agent-on-a-schedule/ https://www.getsift.ai/changelog/2026-10-29-put-an-agent-on-a-schedule/ Thu, 29 Oct 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-10-29-ask-siftgpt-in-slack/ https://www.getsift.ai/changelog/2026-10-29-ask-siftgpt-in-slack/ Thu, 29 Oct 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-10-29-more-community-conversations-in-listening/ https://www.getsift.ai/changelog/2026-10-29-more-community-conversations-in-listening/ Thu, 29 Oct 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/ https://www.getsift.ai/changelog/2026-10-29-keep-your-place-in-the-inbox/ Thu, 29 Oct 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-10-29-read-charts-at-a-glance/ 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https://www.getsift.ai/changelog/2026-10-19-your-agents-in-one-place/ https://www.getsift.ai/changelog/2026-10-19-your-agents-in-one-place/ Mon, 19 Oct 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-10-19-more-useful-case-macros/ https://www.getsift.ai/changelog/2026-10-19-more-useful-case-macros/ Mon, 19 Oct 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-10-19-add-an-image-to-siftgpt/ https://www.getsift.ai/changelog/2026-10-19-add-an-image-to-siftgpt/ Mon, 19 Oct 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-10-19-understand-what-is-gaining-attention/ https://www.getsift.ai/changelog/2026-10-19-understand-what-is-gaining-attention/ Mon, 19 Oct 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-10-19-a-better-listening-view-on-mobile/ https://www.getsift.ai/changelog/2026-10-19-a-better-listening-view-on-mobile/ Mon, 19 Oct 2026 12:00:00 GMT Workspace https://www.getsift.ai/changelog/2026-10-15-save-agent-answers-in-custom-fields/ https://www.getsift.ai/changelog/2026-10-15-save-agent-answers-in-custom-fields/ Thu, 15 Oct 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-10-15-organize-your-dashboards/ https://www.getsift.ai/changelog/2026-10-15-organize-your-dashboards/ Thu, 15 Oct 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-10-15-find-more-in-listening-search/ https://www.getsift.ai/changelog/2026-10-15-find-more-in-listening-search/ Thu, 15 Oct 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-10-15-discover-people-from-listening/ https://www.getsift.ai/changelog/2026-10-15-discover-people-from-listening/ Thu, 15 Oct 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-10-14-read-and-translate-words-in-images-and-video/ https://www.getsift.ai/changelog/2026-10-14-read-and-translate-words-in-images-and-video/ Wed, 14 Oct 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-10-14-connect-agents-across-organizations/ https://www.getsift.ai/changelog/2026-10-14-connect-agents-across-organizations/ Wed, 14 Oct 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-10-14-bring-customer-profiles-together/ https://www.getsift.ai/changelog/2026-10-14-bring-customer-profiles-together/ Wed, 14 Oct 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-10-14-more-ways-to-explore-competitors/ https://www.getsift.ai/changelog/2026-10-14-more-ways-to-explore-competitors/ Wed, 14 Oct 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-10-14-more-detail-in-listening-charts/ https://www.getsift.ai/changelog/2026-10-14-more-detail-in-listening-charts/ Wed, 14 Oct 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-10-14-use-more-of-sift-in-your-language/ https://www.getsift.ai/changelog/2026-10-14-use-more-of-sift-in-your-language/ Wed, 14 Oct 2026 12:00:00 GMT Workspace 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https://www.getsift.ai/changelog/2026-09-18-clearer-case-activity/ https://www.getsift.ai/changelog/2026-09-18-clearer-case-activity/ Fri, 18 Sep 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-09-18-choose-how-a-moderation-rule-acts/ https://www.getsift.ai/changelog/2026-09-18-choose-how-a-moderation-rule-acts/ Fri, 18 Sep 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-09-18-keep-instagram-replies-on-target/ https://www.getsift.ai/changelog/2026-09-18-keep-instagram-replies-on-target/ Fri, 18 Sep 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-09-17-siftgpt-runs-keep-working/ https://www.getsift.ai/changelog/2026-09-17-siftgpt-runs-keep-working/ Thu, 17 Sep 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-09-17-more-precise-dashboard-reporting/ https://www.getsift.ai/changelog/2026-09-17-more-precise-dashboard-reporting/ Thu, 17 Sep 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-09-17-route-work-from-mentions/ 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https://www.getsift.ai/changelog/2026-09-09-open-chart-drill-downs-from-siftgpt/ Wed, 09 Sep 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-09-09-pause-automations-after-repeated-failures/ https://www.getsift.ai/changelog/2026-09-09-pause-automations-after-repeated-failures/ Wed, 09 Sep 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-09-08-a-clearer-start-for-siftgpt/ https://www.getsift.ai/changelog/2026-09-08-a-clearer-start-for-siftgpt/ Tue, 08 Sep 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-09-08-keep-siftgpt-open-as-you-work/ https://www.getsift.ai/changelog/2026-09-08-keep-siftgpt-open-as-you-work/ Tue, 08 Sep 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-09-07-faster-answers-for-common-questions/ https://www.getsift.ai/changelog/2026-09-07-faster-answers-for-common-questions/ Mon, 07 Sep 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-09-04-research-beyond-the-inbox/ https://www.getsift.ai/changelog/2026-09-04-research-beyond-the-inbox/ Fri, 04 Sep 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-09-04-use-siftgpt-inside-explore-and-dashboards/ https://www.getsift.ai/changelog/2026-09-04-use-siftgpt-inside-explore-and-dashboards/ Fri, 04 Sep 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-09-04-send-workflow-events-to-your-systems/ https://www.getsift.ai/changelog/2026-09-04-send-workflow-events-to-your-systems/ Fri, 04 Sep 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-09-03-find-custom-statuses-in-browse/ https://www.getsift.ai/changelog/2026-09-03-find-custom-statuses-in-browse/ Thu, 03 Sep 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-09-02-refresh-explore-data-on-demand/ https://www.getsift.ai/changelog/2026-09-02-refresh-explore-data-on-demand/ Wed, 02 Sep 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-09-01-choose-how-personal-notifications-arrive/ https://www.getsift.ai/changelog/2026-09-01-choose-how-personal-notifications-arrive/ Tue, 01 Sep 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-09-01-a-steadier-siftgpt-experience-on-mobile/ https://www.getsift.ai/changelog/2026-09-01-a-steadier-siftgpt-experience-on-mobile/ Tue, 01 Sep 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-08-31-a-sidebar-that-fits-the-way-you-work/ https://www.getsift.ai/changelog/2026-08-31-a-sidebar-that-fits-the-way-you-work/ Mon, 31 Aug 2026 12:00:00 GMT Workspace https://www.getsift.ai/changelog/2026-08-27-review-customer-work-in-a-gallery/ https://www.getsift.ai/changelog/2026-08-27-review-customer-work-in-a-gallery/ Thu, 27 Aug 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-08-27-make-metric-drill-downs-more-reliable/ https://www.getsift.ai/changelog/2026-08-27-make-metric-drill-downs-more-reliable/ Thu, 27 Aug 2026 12:00:00 GMT Analytics 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https://www.getsift.ai/changelog/2026-08-12-automate-by-time-in-status/ https://www.getsift.ai/changelog/2026-08-12-automate-by-time-in-status/ Wed, 12 Aug 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-08-11-one-filter-toolbar-for-daily-work/ https://www.getsift.ai/changelog/2026-08-11-one-filter-toolbar-for-daily-work/ Tue, 11 Aug 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-08-10-connect-shared-outlook-mailboxes-with-app-credentials/ https://www.getsift.ai/changelog/2026-08-10-connect-shared-outlook-mailboxes-with-app-credentials/ Mon, 10 Aug 2026 12:00:00 GMT Workspace https://www.getsift.ai/changelog/2026-08-10-share-sift-surfaces-in-slack/ https://www.getsift.ai/changelog/2026-08-10-share-sift-surfaces-in-slack/ Mon, 10 Aug 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-08-10-route-workflow-notifications-to-teams/ https://www.getsift.ai/changelog/2026-08-10-route-workflow-notifications-to-teams/ Mon, 10 Aug 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-08-07-briefings-now-open-as-pages/ https://www.getsift.ai/changelog/2026-08-07-briefings-now-open-as-pages/ Fri, 07 Aug 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-08-07-see-tags-before-you-open-the-work/ https://www.getsift.ai/changelog/2026-08-07-see-tags-before-you-open-the-work/ Fri, 07 Aug 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-08-06-ask-dashboards-about-people-and-filters/ https://www.getsift.ai/changelog/2026-08-06-ask-dashboards-about-people-and-filters/ Thu, 06 Aug 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-08-03-a-cleaner-inbox-and-dashboard-foundation/ https://www.getsift.ai/changelog/2026-08-03-a-cleaner-inbox-and-dashboard-foundation/ Mon, 03 Aug 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-08-02-inbox-sidebars-hold-up-at-scale/ https://www.getsift.ai/changelog/2026-08-02-inbox-sidebars-hold-up-at-scale/ Sun, 02 Aug 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-07-31-more-dependable-siftgpt-answers/ https://www.getsift.ai/changelog/2026-07-31-more-dependable-siftgpt-answers/ Fri, 31 Jul 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-07-30-share-dashboards-and-edit-them-with-ai/ https://www.getsift.ai/changelog/2026-07-30-share-dashboards-and-edit-them-with-ai/ Thu, 30 Jul 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-07-29-a-simpler-saved-search-flow/ https://www.getsift.ai/changelog/2026-07-29-a-simpler-saved-search-flow/ Wed, 29 Jul 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-07-27-more-complete-facebook-conversation-coverage/ https://www.getsift.ai/changelog/2026-07-27-more-complete-facebook-conversation-coverage/ Mon, 27 Jul 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-07-27-search-by-custom-form-fields/ https://www.getsift.ai/changelog/2026-07-27-search-by-custom-form-fields/ Mon, 27 Jul 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-07-27-keep-sift-responsive-on-phone-and-tablet/ https://www.getsift.ai/changelog/2026-07-27-keep-sift-responsive-on-phone-and-tablet/ Mon, 27 Jul 2026 12:00:00 GMT Workspace https://www.getsift.ai/changelog/2026-07-26-a-weekly-community-briefing/ https://www.getsift.ai/changelog/2026-07-26-a-weekly-community-briefing/ Sun, 26 Jul 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-07-25-build-from-a-library-of-dashboard-widgets/ https://www.getsift.ai/changelog/2026-07-25-build-from-a-library-of-dashboard-widgets/ Sat, 25 Jul 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-07-24-see-team-time-in-one-dashboard/ https://www.getsift.ai/changelog/2026-07-24-see-team-time-in-one-dashboard/ Fri, 24 Jul 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-07-21-messages-arrive-faster-across-the-workspace/ https://www.getsift.ai/changelog/2026-07-21-messages-arrive-faster-across-the-workspace/ Tue, 21 Jul 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-07-20-bring-telegram-group-history-into-the-inbox/ https://www.getsift.ai/changelog/2026-07-20-bring-telegram-group-history-into-the-inbox/ Mon, 20 Jul 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-07-20-scope-telegram-monitoring-to-the-account-you-are-viewing/ https://www.getsift.ai/changelog/2026-07-20-scope-telegram-monitoring-to-the-account-you-are-viewing/ Mon, 20 Jul 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-07-17-go-from-a-chart-to-the-conversation/ https://www.getsift.ai/changelog/2026-07-17-go-from-a-chart-to-the-conversation/ Fri, 17 Jul 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-07-17-briefings-can-become-polished-decks/ https://www.getsift.ai/changelog/2026-07-17-briefings-can-become-polished-decks/ Fri, 17 Jul 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-07-17-share-saved-responses-with-the-right-audience/ https://www.getsift.ai/changelog/2026-07-17-share-saved-responses-with-the-right-audience/ Fri, 17 Jul 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-07-16-hear-and-see-the-work-that-needs-you/ https://www.getsift.ai/changelog/2026-07-16-hear-and-see-the-work-that-needs-you/ Thu, 16 Jul 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-07-16-more-ways-to-understand-tags-and-people/ https://www.getsift.ai/changelog/2026-07-16-more-ways-to-understand-tags-and-people/ Thu, 16 Jul 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-07-16-capture-structured-wrap-up-notes-with-action-forms/ https://www.getsift.ai/changelog/2026-07-16-capture-structured-wrap-up-notes-with-action-forms/ Thu, 16 Jul 2026 12:00:00 GMT Workspace https://www.getsift.ai/changelog/2026-07-15-create-dashboards-with-less-setup/ https://www.getsift.ai/changelog/2026-07-15-create-dashboards-with-less-setup/ Wed, 15 Jul 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-07-14-a-faster-path-through-siftgpt-search/ https://www.getsift.ai/changelog/2026-07-14-a-faster-path-through-siftgpt-search/ Tue, 14 Jul 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-07-02-switch-between-list-and-rail-views/ https://www.getsift.ai/changelog/2026-07-02-switch-between-list-and-rail-views/ Thu, 02 Jul 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-30-see-tag-context-on-inbox-cards/ https://www.getsift.ai/changelog/2026-06-30-see-tag-context-on-inbox-cards/ Tue, 30 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-29-set-custom-fields-from-saved-searches/ https://www.getsift.ai/changelog/2026-06-29-set-custom-fields-from-saved-searches/ Mon, 29 Jun 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-06-28-a-community-report-to-start-from/ https://www.getsift.ai/changelog/2026-06-28-a-community-report-to-start-from/ Sun, 28 Jun 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-06-27-notify-a-team-from-a-saved-search/ https://www.getsift.ai/changelog/2026-06-27-notify-a-team-from-a-saved-search/ Sat, 27 Jun 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-06-26-make-statuses-fit-your-team/ https://www.getsift.ai/changelog/2026-06-26-make-statuses-fit-your-team/ Fri, 26 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-24-understand-when-ai-steps-back/ https://www.getsift.ai/changelog/2026-06-24-understand-when-ai-steps-back/ Wed, 24 Jun 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-06-24-preview-a-channel-before-you-configure-it/ https://www.getsift.ai/changelog/2026-06-24-preview-a-channel-before-you-configure-it/ Wed, 24 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-24-bring-siftgpt-charts-to-slack/ https://www.getsift.ai/changelog/2026-06-24-bring-siftgpt-charts-to-slack/ Wed, 24 Jun 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-06-24-see-ai-goal-activity-in-one-place/ https://www.getsift.ai/changelog/2026-06-24-see-ai-goal-activity-in-one-place/ Wed, 24 Jun 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-06-23-find-channels-by-account-and-name/ https://www.getsift.ai/changelog/2026-06-23-find-channels-by-account-and-name/ Tue, 23 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-22-bring-saved-responses-into-sift/ https://www.getsift.ai/changelog/2026-06-22-bring-saved-responses-into-sift/ Mon, 22 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-19-a-notification-center-for-the-work-that-changed/ https://www.getsift.ai/changelog/2026-06-19-a-notification-center-for-the-work-that-changed/ Fri, 19 Jun 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-06-18-a-calmer-review-loop/ https://www.getsift.ai/changelog/2026-06-18-a-calmer-review-loop/ Thu, 18 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-16-review-ai-drafts-in-the-composer/ https://www.getsift.ai/changelog/2026-06-16-review-ai-drafts-in-the-composer/ Tue, 16 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-14-use-variables-in-saved-responses/ https://www.getsift.ai/changelog/2026-06-14-use-variables-in-saved-responses/ Sun, 14 Jun 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-06-14-set-business-hours-per-queue/ https://www.getsift.ai/changelog/2026-06-14-set-business-hours-per-queue/ Sun, 14 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-14-track-workflow-usage-in-analytics/ https://www.getsift.ai/changelog/2026-06-14-track-workflow-usage-in-analytics/ Sun, 14 Jun 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-06-14-a-clearer-automations-workspace/ https://www.getsift.ai/changelog/2026-06-14-a-clearer-automations-workspace/ Sun, 14 Jun 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-06-11-a-faster-user-intelligence-page/ https://www.getsift.ai/changelog/2026-06-11-a-faster-user-intelligence-page/ Thu, 11 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-11-tag-channels-as-well-as-conversations/ https://www.getsift.ai/changelog/2026-06-11-tag-channels-as-well-as-conversations/ Thu, 11 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-10-response-time-slas-can-follow-business-hours/ https://www.getsift.ai/changelog/2026-06-10-response-time-slas-can-follow-business-hours/ Wed, 10 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-09-a-clearer-context-cockpit/ https://www.getsift.ai/changelog/2026-06-09-a-clearer-context-cockpit/ Tue, 09 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-03-build-saved-searches-on-a-full-page/ https://www.getsift.ai/changelog/2026-06-03-build-saved-searches-on-a-full-page/ Wed, 03 Jun 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-06-03-my-cases-is-available-to-every-role/ https://www.getsift.ai/changelog/2026-06-03-my-cases-is-available-to-every-role/ Wed, 03 Jun 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-06-02-search-by-who-responded/ https://www.getsift.ai/changelog/2026-06-02-search-by-who-responded/ Tue, 02 Jun 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-06-02-turn-saved-responses-into-workflows/ https://www.getsift.ai/changelog/2026-06-02-turn-saved-responses-into-workflows/ Tue, 02 Jun 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-06-02-set-notification-preferences-in-one-place/ https://www.getsift.ai/changelog/2026-06-02-set-notification-preferences-in-one-place/ Tue, 02 Jun 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-05-18-scheduled-briefings-run-more-reliably/ https://www.getsift.ai/changelog/2026-05-18-scheduled-briefings-run-more-reliably/ Mon, 18 May 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-05-18-briefing-emails-look-like-sift/ https://www.getsift.ai/changelog/2026-05-18-briefing-emails-look-like-sift/ Mon, 18 May 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-05-14-siftgpt-charts-carry-across-turns/ https://www.getsift.ai/changelog/2026-05-14-siftgpt-charts-carry-across-turns/ Thu, 14 May 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-05-11-reply-to-threads-conversations/ https://www.getsift.ai/changelog/2026-05-11-reply-to-threads-conversations/ Mon, 11 May 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-05-08-make-routing-policy-easier-to-manage/ https://www.getsift.ai/changelog/2026-05-08-make-routing-policy-easier-to-manage/ Fri, 08 May 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-05-07-a-shared-shell-for-settings-and-integrations/ https://www.getsift.ai/changelog/2026-05-07-a-shared-shell-for-settings-and-integrations/ Thu, 07 May 2026 12:00:00 GMT Workspace https://www.getsift.ai/changelog/2026-05-06-understand-more-languages-in-synthesis/ https://www.getsift.ai/changelog/2026-05-06-understand-more-languages-in-synthesis/ Wed, 06 May 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-05-05-briefings-have-a-better-first-run/ https://www.getsift.ai/changelog/2026-05-05-briefings-have-a-better-first-run/ Tue, 05 May 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-05-04-email-the-briefings-your-team-needs/ https://www.getsift.ai/changelog/2026-05-04-email-the-briefings-your-team-needs/ Mon, 04 May 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-05-01-see-matched-text-in-search-results/ https://www.getsift.ai/changelog/2026-05-01-see-matched-text-in-search-results/ Fri, 01 May 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-04-30-ask-charts-to-refresh-their-data/ https://www.getsift.ai/changelog/2026-04-30-ask-charts-to-refresh-their-data/ Thu, 30 Apr 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-04-29-refine-a-briefing-without-rebuilding-it/ https://www.getsift.ai/changelog/2026-04-29-refine-a-briefing-without-rebuilding-it/ Wed, 29 Apr 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-04-28-siftgpt-stays-with-you-as-you-work/ https://www.getsift.ai/changelog/2026-04-28-siftgpt-stays-with-you-as-you-work/ Tue, 28 Apr 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-04-23-give-queue-managers-a-review-view/ https://www.getsift.ai/changelog/2026-04-23-give-queue-managers-a-review-view/ Thu, 23 Apr 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-04-23-bring-discourse-discussions-into-the-inbox/ https://www.getsift.ai/changelog/2026-04-23-bring-discourse-discussions-into-the-inbox/ Thu, 23 Apr 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-04-23-bring-higher-logic-conversations-into-the-inbox/ https://www.getsift.ai/changelog/2026-04-23-bring-higher-logic-conversations-into-the-inbox/ Thu, 23 Apr 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-04-22-see-segments-risk-and-lifecycle-together/ https://www.getsift.ai/changelog/2026-04-22-see-segments-risk-and-lifecycle-together/ Wed, 22 Apr 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-04-15-bring-app-reviews-into-the-inbox/ https://www.getsift.ai/changelog/2026-04-15-bring-app-reviews-into-the-inbox/ Wed, 15 Apr 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-04-15-mention-teammates-in-discord-and-telegram/ https://www.getsift.ai/changelog/2026-04-15-mention-teammates-in-discord-and-telegram/ Wed, 15 Apr 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-04-10-explore-users-in-a-faster-table/ https://www.getsift.ai/changelog/2026-04-10-explore-users-in-a-faster-table/ Fri, 10 Apr 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-04-09-send-images-from-supported-channels/ https://www.getsift.ai/changelog/2026-04-09-send-images-from-supported-channels/ Thu, 09 Apr 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-04-08-save-the-inbox-view-you-use-every-day/ https://www.getsift.ai/changelog/2026-04-08-save-the-inbox-view-you-use-every-day/ Wed, 08 Apr 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-04-07-build-a-dashboard-by-asking/ https://www.getsift.ai/changelog/2026-04-07-build-a-dashboard-by-asking/ Tue, 07 Apr 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-04-07-find-pages-and-settings-from-one-search/ https://www.getsift.ai/changelog/2026-04-07-find-pages-and-settings-from-one-search/ Tue, 07 Apr 2026 12:00:00 GMT Workspace https://www.getsift.ai/changelog/2026-04-05-share-siftgpt-work-and-regenerate-answers/ https://www.getsift.ai/changelog/2026-04-05-share-siftgpt-work-and-regenerate-answers/ Sun, 05 Apr 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-04-05-custom-dashboards-get-a-stronger-editor/ https://www.getsift.ai/changelog/2026-04-05-custom-dashboards-get-a-stronger-editor/ Sun, 05 Apr 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-04-04-open-a-channel-with-its-story-attached/ https://www.getsift.ai/changelog/2026-04-04-open-a-channel-with-its-story-attached/ Sat, 04 Apr 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-04-03-connect-siftgpt-to-your-workspace-with-mcp/ https://www.getsift.ai/changelog/2026-04-03-connect-siftgpt-to-your-workspace-with-mcp/ Fri, 03 Apr 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-03-31-custom-dashboard-charts-are-easier-to-trust/ https://www.getsift.ai/changelog/2026-03-31-custom-dashboard-charts-are-easier-to-trust/ Tue, 31 Mar 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-03-30-filter-the-activity-feed/ https://www.getsift.ai/changelog/2026-03-30-filter-the-activity-feed/ Mon, 30 Mar 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-03-28-ask-siftgpt-for-analytics-with-inline-charts/ https://www.getsift.ai/changelog/2026-03-28-ask-siftgpt-for-analytics-with-inline-charts/ Sat, 28 Mar 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-03-28-a-home-that-reflects-your-role/ https://www.getsift.ai/changelog/2026-03-28-a-home-that-reflects-your-role/ Sat, 28 Mar 2026 12:00:00 GMT Workspace https://www.getsift.ai/changelog/2026-03-27-bring-youtube-comments-into-the-inbox/ https://www.getsift.ai/changelog/2026-03-27-bring-youtube-comments-into-the-inbox/ Fri, 27 Mar 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-03-27-send-filtered-stream-events-to-a-webhook/ https://www.getsift.ai/changelog/2026-03-27-send-filtered-stream-events-to-a-webhook/ Fri, 27 Mar 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-03-27-configure-telegram-bot-messages/ https://www.getsift.ai/changelog/2026-03-27-configure-telegram-bot-messages/ Fri, 27 Mar 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-03-27-turn-form-submissions-into-work/ https://www.getsift.ai/changelog/2026-03-27-turn-form-submissions-into-work/ Fri, 27 Mar 2026 12:00:00 GMT Automation https://www.getsift.ai/changelog/2026-03-27-route-work-by-priority/ https://www.getsift.ai/changelog/2026-03-27-route-work-by-priority/ Fri, 27 Mar 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-03-26-a-smoother-csat-workflow/ https://www.getsift.ai/changelog/2026-03-26-a-smoother-csat-workflow/ Thu, 26 Mar 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-03-25-a-clearer-settings-home/ https://www.getsift.ai/changelog/2026-03-25-a-clearer-settings-home/ Wed, 25 Mar 2026 12:00:00 GMT Workspace https://www.getsift.ai/changelog/2026-03-24-a-steadier-work-queue/ https://www.getsift.ai/changelog/2026-03-24-a-steadier-work-queue/ Tue, 24 Mar 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-03-21-a-better-record-of-what-happened/ https://www.getsift.ai/changelog/2026-03-21-a-better-record-of-what-happened/ Sat, 21 Mar 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-03-18-one-ai-chat-for-asking-and-doing/ https://www.getsift.ai/changelog/2026-03-18-one-ai-chat-for-asking-and-doing/ Wed, 18 Mar 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-03-17-put-an-ai-reply-directly-in-the-editor/ https://www.getsift.ai/changelog/2026-03-17-put-an-ai-reply-directly-in-the-editor/ Tue, 17 Mar 2026 12:00:00 GMT Care https://www.getsift.ai/changelog/2026-03-17-shape-reply-guidance-for-your-team/ https://www.getsift.ai/changelog/2026-03-17-shape-reply-guidance-for-your-team/ Tue, 17 Mar 2026 12:00:00 GMT AI https://www.getsift.ai/changelog/2026-03-13-see-live-source-data-in-analysis/ https://www.getsift.ai/changelog/2026-03-13-see-live-source-data-in-analysis/ Fri, 13 Mar 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-03-11-search-dates-in-your-own-time-zone/ https://www.getsift.ai/changelog/2026-03-11-search-dates-in-your-own-time-zone/ Wed, 11 Mar 2026 12:00:00 GMT Analytics https://www.getsift.ai/changelog/2026-03-10-cleaner-discord-attribution/ https://www.getsift.ai/changelog/2026-03-10-cleaner-discord-attribution/ Tue, 10 Mar 2026 12:00:00 GMT Care